At Mulberry, we base our relationships on trust. Our business model is advice-driven rather than sales-driven precisely because we believe that our clients deserve a genuine and dedicated broker who puts the client’s interest first.  Our advice is based on the confidence and integrity of having an in-depth understanding of every client’s individual needs.

Dear Clients,

In these unprecedented times we wanted to outline how we are responding as a Company to the challenge we are all facing with the escalating Covid-19 Pandemic and to reinforce that we are committed to continuing to provide the high level of service you have come to know us for.

As Mulberry Insurance Brokers Limited, we are proud of how we have acted with focus and determination, invoking flexible working practices to protect ourselves whilst continuing to provide the highest level of service to our clients.

Whilst we have had to adapt our working practices, our agility and creativeness ensure that we have and will continue to deliver “Business as normal”.  

Our IT, has been developed to support smart working to keep our clients and insurers in touch. In addition, and as deemed possible, our office is always manned by a key person and the telephony system is ongoing including that clients and insurers can reach us.

In summary, we are well-equipped to put our clients first so that we can continue to deliver our service. 

With that in mind, and with the interests of our clients at heart, we have ceased to receive clients at our office and we are using technology to replace face-to-face meetings.  Please note that due to safety measures with immediate effect we would greatly appreciate that payments are to be made to us by internet banking facilities.  Our bank details are noted on all invoices and statement of accounts.

This extraordinary situation is likely to be with us for some time and we are most grateful for the support of our clients.  We remain available to support you in any way we can and we ask that you reach out to us using your normal contacts.

With our very best wishes to you, your colleagues and your families,
We thank you for your support on this crucial matter, which will enable us to effectively provide you with a continuous service.  

Keep Safe!
The Management